With the ISO 20000 certification, Igarle S.L. has implemented a management service for information technology services, prioritizing the orientation of regulation on client service and satisfaction. To do this it has established certain changes and several processes to improve the management of its customer service centre, CAU.
In the same manner, with the ISO 27000, Igarle S.L. has implemented an information security management system, analyzing the risks which affect the security of the information contained in its servers, minimizing and controlling them by means of a defined system which is under constant revision and improvement.
Igarle completes the first stage in a continuous improvement cycle in the quality of its service and information security by providing added value to its clients.